Get In Touch

• +64 21 0837 9636
• info@levelupliteracy.ac.nz
• 239a Robertson Road

  Mangere, Auckland

Frequently Asked Question!

I think my employee/s need help with their work related literacy and numeracy. Can you help them?

Yes. We may be able to suggest a literacy/numeracy trainer you could employ to come to your workplace, or a local class you could refer your employee to. We may be able to provide information about any sources of funding which may be available to you.

I think I have Dyslexia, do you think you can help me?

Dyslexia means ‘has trouble reading and writing’. Specialists may use longer definitions. There can be a lot of different reasons for trouble with reading, especially for adults. Sometimes the person has missed out on some important part of their schooling, or were bullied at school. Some people have a specific learning difficulty. Some adults have been told in the past they are dyslexic by people who are not experts. Just because someone has told you that you have dyslexia, it doesn’t mean that you can’t improve your reading and writing.

Whatever the cause, most people can improve with time and practice and a helpful, experienced teacher. Call us if you want to talk about it some more. We can also help you to find a class near you, or specialist one-on-one help if needed.

What will I get from this course?

• More confidence, greater staff loyalty and improved retention.
• Greater employee safety and health.
• Better problem solving and fewer mistakes.
• Gaining new skills to support innovation and improve productivity.

I can speak English comfortably, but spelling is my problem. Can you help?

Yes, we can help people with a wide range of literacy or numeracy needs, not just basic literacy. If you are struggling with spelling, we can suggest a distance course, some self-help books and resources, or possibly a local course.

Who can get help from Level Up Literacy?

We get calls from people such as:

• Adults who want to improve their reading and writing. Some need help with basic reading skills, while others can read and write well enough for their everyday needs but may have problems with the reading and writing needed at work or for a course of study.
• Friends or relatives of adults who want to improve their reading and writing.
• Employers who want to help employees who are struggling with work-related literacy or numeracy issues.

Why do some New Zealander’s still have trouble with reading and writing in the 21st century?

For some, it has been an issue of broken schooling due to health issues, family issues, or language issues for children of non-English speaking families. For others, it may be an issue of a specific learning disability, sometimes called dyslexia.
Many people can manage their everyday literacy and numeracy needs quite happily, but find they have a problem in certain employment or further study contexts. Literacy in different contexts, such as family or employment, require different sets of literacy skills; it is not the case that having learnt some basic set of literacy skills, you can now deal with any reading and writing tasks. This is the situation for many of our learners. They may have been offered a promotion which involves literacy demands that they are uncomfortable with, or they may be required to do some workplace training that involves literacy that they are not confident with.
The fact that they need to work on their literacy skills is not because they have a skills deficit but because the requirements of the workplace are becoming increasingly more complex.